Terry McLellan

BSN, RN, Board Certified Patient Advocate

Free 30 min Intro Call

30

Years of Experience

In-Person & Virtual Support Available

Nice To Meet You!

Working directly with clients or their legal representative, we always ensure they have a voice in their care and all information to promote informed decision making in all aspects of healthcare navigation. At SunNav Healthcare Advocates, we can provide you with medical assistance from diagnosis, treatment options, attending appointments and being a good choice as a healthcare proxy. Decision making and conflict resolution. Health Coaching for chronic illnesses like Diabetes, Congestive Heart Failure. Assist with Insurance and Billing for approvals and denials. (We can not guarantee approval of denials or authorizations). We offer a free 30 minute consultation. If you decide to move forward our current fees are $750 for the initial assessment and a $2000 Retainer. We charge $200 an hour after the initial assesment against the retainer fee. Any retainer remaining after the contract is closed will be refunded to the client.

A Bit About My Approach:

Our RN Independed Patient Advocate has over 25 years of experience in the health care industry. She may be the first one to candidly talk about your situation that might have been avoided by medical staff. We pride ourselves in building a good rapport with the entire medical team for you, but will not mess around if we feel the patient's rights are being violated or the proper care is not being given.

What To Expect From Our Intro Call:

We will understand your situation during the 30 minute consultation and honestly tell you what we can do to help. As Board Certified Patient Advocates, we may also have to refer you to another service provider especially when requiring legal or financial advice. We are not allowed to take any referal fees and have vetted anyone that we may recommend outside of our expertise.

Top Specialties
Chronic Conditions

Chronic Conditions

Care Coordination

Care Coordination

Insurance & Billing

Insurance & Billing

Experience
BSN, RN, BCPA

Diverse work experience across the US

1994 - 2023

McKinney, TX

With an extensive nursing career from Pediatric to Adult, Hospital, Home Care to Prison setting and Instructor, feel confident in SunNav Healthcare Advocates, LLC, to assist you in your healthcare journey.

More About Terry
Education

Husson University Bangor, Maine

BSN, RN

1989 - 1994

Licenses & Certifications

Board Certified Patient Advocate (BCPA)

Registered Nurse (RN)

Basic Life Support for Healthcare Providers (BLS)

Not the perfect match?
Our Mission

Solace’s mission is to empower patients, improve outcomes, and restore the promise of the U.S. healthcare system.

Contact Us

(415) 741-5420

9am to 5pm PT

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