Paula R. Freeman

Professional Patient Advocate

Free 15 min Intro Call


Years of Experience

Virtual Support Available

Meet Paula R. Freeman

I am a Virtual Patient Advocate and Care/Support Companion, navigating healthcare and wellness with compassion.


I am a Virtual Care/Support companion as well as a professional patient advocate. I have interned with a national organization, offering individuals a sounding board for their medical and emotional concerns and assistance with connecting them to appropriate professionals in their locales. Using telephone or zoom, I believe having a voice in your care and everyday life builds trust and self-esteem. Strengthening connections with others to help alleviate isolation and loneliness. I can schedule Wellness checks, Reassurance calls, and Healthcare navigation. Calls will be customized for your needs. Calls can be scheduled multiple times per week, biweekly or any configuration. In addition to helping to navigate the healthcare continuum, I am hoping to connect on a personal level with those who seek my services, while always acting professionally. I am a strong relationship builder. I am an excellent listener and have compassion for those who are isolated or lonely. My approach critically incorporates the extension of kindness. Although abstract in nature, kindness is an important therapeutic tool that often leads to positive outcomes and I believe it will become increasingly critical in delivering care, especially to those who feel lonely or isolated. Below is a sample of things I can do for you or your loved one: Do you play mahjong? We can engage in virtual mahjong games. Do you love to read? We can create a virtual book club Wellness checks: Do you need reminders to take your medication, check your blood sugar levels, take your blood pressure? I can check in with you (weekly, biweekly etc.). Reassurance Calls: Would you like me to make check in calls with your parents? We can arrange calls to do that, plus just to chat. Are you a solo-ager who has questions about the healthcare system? I can help you navigate, so you can be proactive in your care. Are you lonesome and isolated? We can arrange a schedule of calls and services customized to your needs. I believe that having a voice in your care and your everyday life builds trust and self-esteem, that strengthening connections with others helps to alleviate isolation and loneliness, and that kindness always helps.

Top Specialties
Aging Life Care

Aging Life Care

Benefits Navigation

Benefits Navigation

Chronic Conditions

Chronic Conditions

Inquiry Program Associate (Remote)


2022 - Present

Seattle WA 98122

Responsible for primary and follow up client interviews, needs assessment, identifying and researching resources and connecting people with healthcare options related to their circumstances.

Employee/Health Advocate

People Maven

2019 - 2022

Worcester, MA

Human Resources/Health Advocacy Consultant

More About Paula R.

Assumption University

Graduate Certificate Patient Advocacy

2019 - 2021

Brown University

Masters of Arts

Eisenhower College of the Rochester Institue of Technology

Bachelor of Arts

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Solace’s mission is to empower patients, improve outcomes, and restore the promise of the U.S. healthcare system.

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