My hospital legal and risk management experience makes me uniquely qualified to advocate for patients and families struggling with the challenges and inequities of health care and insurance coverage. I understand how the system works, or more often than not, doesn't work, and how I can best ensure that my clients receive what is owed to them by their providers and their insurance company. As a member of the Navocate Group, LLC, I also draw on my colleague's professional background and her 40 years of experience as a clinical nurse and nurse executive. Our two-person approach, combined expertise, and passion for fairness, will bring the most value to your situation and need for assistance and resolution.

As your advocate, I will make sure to listen to your needs and use my well-developed professional communication and investigation skills on your behalf. I understand the importance of preparation, persuasion, and persistence. My colleague and I look forward to turning the tables for your benefit in navigating the complexities and overcoming the obstacles you face as a healthcare consumer.

First and foremost, I want to hear about your situation and needs. Based on those needs, we will develop an action plan to address your concerns and provide you with an acceptable resolution. By the end of our call, I want you to feel relieved and confident that you are not alone in your health care journey.

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