Independent Healthcare Advocate
Free 30 min Intro Call
Years of Experience
In-Person & Virtual Support Available
I have worked in multiple roles throughout the healthcare system. In behavioral health, I treated teens and adults with substance abuse and behavioral health diagnoses, and as a case manager reviewing cases with insurance companies to obtain covered days for behavioral health benefits. In medical health, I worked as an advocate in the hospital reviewing and responding to patient care complaints and grievances, educated staff on how to promote patient safety, and collaborated with staff across multiple specialties to obtain resolutions to care issues. It was during this role that I found my true passion for patient advocacy and helping patients fight for appropriate care.
I like to start from a place of understanding. No two patients with the same diagnosis present with the exact same symptoms or issues. My goal is to work WITH clients and their families to reach their healthcare goals. If you do not find a time in my availability that works for you, please message me to see if we can schedule your call for a time that works better for you.
The intro call is to help me understand your situation from your point of view and determine how I can help.
General Medical Navigation
Behavioral Health & Substance Abuse
Hospital Admission & Discharge
The PANG Collaborative
2021 - Present
Arizona
Advocate for clients with medical and behavioral health needs. Attend appointments with clients and organize health information. Review medical care complaints/grievances, and appropriateness of care. Assist with and educate on healthcare issues.
Sanford Health
Sioux Falls, South Dakota
Provided end-user training and tech support for Epic software for the Electronic Medical Record. Built, updated and maintained pages for inpatient documentation.
Arizona State University
Master of Science in Social Work
University of Arizona
Bachelor of Science in Psychology
Licensed Master Level Social Worker (LMSW)
Board Certified Patient Advocate (BCPA)
English