Jodie Pang-Diekevers

Independent Healthcare Advocate

Free 30 min Intro Call

23

Years of Experience

In-Person & Virtual Support Available

Nice To Meet You!

I have worked in multiple roles throughout the healthcare system. In behavioral health, I treated teens and adults with substance abuse and behavioral health diagnoses, and as a case manager reviewing cases with insurance companies to obtain covered days for behavioral health benefits. In medical health, I worked as an advocate in the hospital reviewing and responding to patient care complaints and grievances, educated staff on how to promote patient safety, and collaborated with staff across multiple specialties to obtain resolutions to care issues. It was during this role that I found my true passion for patient advocacy and helping patients fight for appropriate care.

A Bit About My Approach:

I like to start from a place of understanding. No two patients with the same diagnosis present with the exact same symptoms or issues. My goal is to work WITH clients and their families to reach their healthcare goals. If you do not find a time in my availability that works for you, please message me to see if we can schedule your call for a time that works better for you.

What To Expect From Our Intro Call:

The intro call is to help me understand your situation from your point of view and determine how I can help.

Top Specialties
General Medical Navigation

General Medical Navigation

Behavioral Health & Substance Abuse

Behavioral Health & Substance Abuse

Hospital Admission & Discharge

Hospital Admission & Discharge

Experience
Independent Healthcare Advocate

The PANG Collaborative

2021 - Present

Arizona

Advocate for clients with medical and behavioral health needs. Attend appointments with clients and organize health information. Review medical care complaints/grievances, and appropriateness of care. Assist with and educate on healthcare issues.

Clinical Informatics Analyst

Sanford Health

Sioux Falls, South Dakota

Provided end-user training and tech support for Epic software for the Electronic Medical Record. Built, updated and maintained pages for inpatient documentation.

More About Jodie
Education

Arizona State University

Master of Science in Social Work

University of Arizona

Bachelor of Science in Psychology

Licenses & Certifications

Licensed Master Level Social Worker (LMSW)

Board Certified Patient Advocate (BCPA)

Languages

English

Not the perfect match?
Our Mission

Solace’s mission is to empower patients, improve outcomes, and restore the promise of the U.S. healthcare system.

Contact Us

(415) 741-5420

9am to 5pm PT

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